FAQs

Got questions?
Whether you’re a playing card sponsor, local resident, visitor, or interested in partnering with us to produce a pack of cards for your town, we’re here to help. Explore the FAQs below to learn more about how Ace Places works, what makes our packs special, and how you can get involved.
For Locals
Each pack celebrates the best of your town, featuring hidden gems, local legends, and businesses that make your community unique.
Absolutely! We love hearing from locals about their favourite spots. Feel free to get in touch with your recommendations.
You can purchase them from local retailers or online from aceplaces.co.uk and we’ll deliver them to your door anywhere in the world! For a full list of retailers, visit the page for each pack to find out where they’re sold.
Yes! We offer single card replacements for a 25p donation and replacement boxes for a 50p donation to the pack’s nominated charity, plus postage. We’ve had cards falling in tomato soup and a hungry Spaniel eating the box so whatever the reason, don’t throw away your pack, just replace what’s damaged!
For Visitors
Our packs are curated with insider knowledge, showcasing the best local spots, hidden gems, and must-visit places to ensure you make the most of your trip.
Explore all our available packs on aceplaces.co.uk, and keep an eye out for new locations coming soon.
Yes! We ship worldwide, so you can enjoy a piece of your favourite destination from anywhere.
For Sponsors
Sponsoring a card highlights your business as one of the best in your town, aligning your brand with local pride and creating a memorable way for residents and visitors to engage with your business.
We focus on independent businesses and organisations that are iconic, unique, or significant to the local community. We include anywhere that can be visited as a visitor to the town. Don’t worry if your business doesn’t qualify as you can always sponsor a local landmark so you’re named on the card and still part of the pack.
Sponsorship lasts for one year, with the opportunity to renew annually.
Yes! Sponsors get the first opportunity to sell the packs as soon as they launch, giving you the chance to profit from direct sales while benefiting from the additional marketing exposure your business receives by being featured in the pack.
No, not at all. We appreciate not everyone in the pack is set up to retail the packs. You’re more than welcome to purchase them to gift to your customers, team or just your pals to highlight your place in the pack and the importance your business has as part of the local community.
Absolutely! Sponsors receive exposure through our events, social media, and cross-promotion efforts with other local businesses
For Potential Partners
As a franchisee, you’ll create a community-driven business that celebrates local culture, promotes independent businesses, and generates positive impact in your town.
We provide training, marketing materials, and ongoing support to help you succeed.
Not at all! We’re looking for passionate, driven folk who care about their local community and want to make a difference. Good connections within your town and other folk running businesses that benefit from tourism would certainly be an advantage.
Visit our franchising section on www.youraceplace.co.uk for more information and to apply.
For Retailers
Ace Places packs are a unique and popular product, loved by both locals and visitors. They make excellent souvenirs, gifts, or keepsakes, and each sale contributes to supporting the local community.
No, you don’t need to sponsor a card to stock them. Retailers can sell the packs independently and still benefit from offering a product that highlights the best of your town.
Simply fill out the retailer application form on aceplaces.co.uk, and we’ll get in touch to discuss your requirements.
Yes, we have a minimum order requirement to ensure your shelves are well-stocked and you can meet demand. Details will be provided during the application process.
We provide promotional materials, social media mentions, and ongoing support to help maximise sales.
Orders are typically processed and dispatched within two working days. Delivery times may vary depending on your location.
Packs are intended to be sold in local shops, visitor centres, and businesses within or related to the town they represent.
Any Further Questions
For any other questions, feel free to email hi@aceplaces.co.uk